Global Support Center

Expert technical assistance and comprehensive resources to keep your laser systems running smoothly. Backed by 20+ years of industry experience.

Technical Response Within 6 Hours

Self-Service Resources

Find answers and technical documentation instantly with our comprehensive knowledge base.

Quick Links

Need Personal Assistance?

Our global support team is ready to help with technical inquiries, spare parts requests, RMA processing, and custom integration solutions.

Technical Support Email

tech@lasetica.com

Mon-Sat, 10 hours working time per day

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Online Video Support

Schedule a video consultation with our technical team

Mon-Sat, 10 hours working time (CST)

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Submit Support Request

24/7 online submission, response within 24 hours

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Our Service Commitment

Backed by 20+ years of Nd:YAG laser expertise, we deliver world-class support to keep your operations running smoothly.

Fast Spare Parts Delivery

When finished spare parts are available, shipped within 24 hours after receiving your request to minimize system downtime.

Global Service Coverage

Technical support and on-site service available in 30+ countries across Asia, Europe, and Americas.

Expert Engineering Team

Direct access to our laser engineering team with 20+ years of Nd:YAG handpiece R&D and manufacturing experience.

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